Welcome to our COVID-19 Information Page
We hope this message finds you healthy during these challenging times that we all cope with COVID-19. We wanted you to be aware that local officials have notified healthcare providers that we may resume providing elective as well as emergency dental services again!
For many of you who have not been able to come in for an appointment due to the restrictive bans on healthcare and dental services, we know that you may be anxious about coming into the office. We want to assure you that we are committed to doing everything we can to maintain a safe and healthy environment.
To encourage and promote “social distancing”, we will also minimize the number of patients coming in the office at one time by staggering patient appointments. This is being done as an effort to ensure the health and safety of the public.
Here are some of the actions we are taking:
- Our staff has been thoroughly briefed on how to handle this condition and are screening any patient who is walking into our office. We have advised all patients, including staff to not come to the office if they have flu-like symptoms.
- We are asking patients to wait in their vehicle and call us to alert us of your arrival. We will text or call you when your operatory is ready.
- Upon arrival, you will be asked to sanitize your hands.
- We will take your temperature as well.
- Once you have been brought to your operatory, you will be given a pre-procedural rinse to be used prior to beginning your treatment.
- Each clinical staff is required, as always, to wash their hands with antibacterial soap and water after each patient and every time they use the restroom. There is ample hand sanitizer in our office as well but there is no substitute for good hand washing.
- Our common areas are being cleaned regularly with antibacterial cleaning supplies to reduce and eliminate buildup or cross-contamination. As always, we have a zero-tolerance policy on our sterilization and infection control protocols. This means that we do not, in any circumstances tolerate any breach in our sterilization and infection control protocols. Our patient safety is most important to us.
Frequently Asked Questions
What general precautions should you take as a patient?
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- If you’re sick including, flu, coughing, fever, runny nose, congestion, sneezing, etc. Check for Coronavirus Symptoms
- Avoid close contact with people who are sick and in general just stay at home and avoid crowds.
- Avoid touching your eyes, nose, and mouth.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
- Follow CDC’s recommendations for using a facemask. CDC does not recommend that people who are well, wear a facemask to protect themselves from respiratory diseases, including COVID-19. Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others.
Wishing you the best of health,
Dental Care of Baltimore